For a company to remain competitive in the business environment and respond promptly to external factors, it should concentrate on its core business areas.
The solution may lie in outsourcing—delegating minor business processes to specialized companies.
Fill in your data in the contact form, our experts will contact you as soon as possible.
Thank you for your trust!
The term “Outsourcing” is a neologism originating from the English words “out” and “sourcing,” literally meaning an external source. The approach in modern business, based on the division of labor into separate components in the form of complete technological processes, has been familiar to us since Henry Ford’s use of the conveyor type of production for the Model T at the factories of the company bearing his name. Nowadays, specialization in business has gone much further, penetrating deeper into production and operational processes. Companies have chosen to sell their competencies to third-party customers, concentrating solely on a narrow part of the process or service. Due to deep competencies or economies of scale, the produced part of the operational or technological process can be either cheaper or of higher quality than at the customer’s production plant, regardless of the industry. An example is the need to implement a CRM system in a company. Each business has its logic for accounting information flows in terms of building relationships with clients and the movement of goods/services. However, in modern business, no one would think of creating their own CRM from scratch. Instead, the simple solution is to turn to specialized companies, outsource this process, and get a finished product in a shorter period and ultimately cheaper than understanding the codes and architecture of the basic CRM. Other types of outsourcing exist according to the same principle, depending on the sphere of application: HR, logistics, IT, finance, payroll (PayRoll), and so on.
Personnel outsourcing involves borrowing staff for a certain period due to the volatility of the production process at an individual enterprise, plant, or company. The need may arise due to various reasons, both systemic and situational, from seasonality to the introduction of a new project or the launch of a new line. As a result, there is a need for additional staff with different qualifications, and the need is urgent in both senses: quickly and for a limited period. The solution to these challenges is to turn to specialized companies, such as Pro HR Services. The customer receives the necessary resource in the required volume. Pro HR Services specialists handle the entire process of search, selection, labor relations, payroll, and many other routine processes. This is how modern business practices are organized. Such resource consumption in the exact necessary volume allows businesses to be most efficient. Additionally, there are other advantages of outsourcing personnel for companies. For example, all risks associated with the probationary period of the necessary additional personnel lie with the provider. Also, risks such as labor disputes, accidents, forced downtime, staff turnover, and sick leave fall within the management scope of Pro HR Services. This approach maximizes the realization of the customer’s interests in each specific project. In other words, the result is the provision of personnel for the specified period with the required qualifications. And importantly, all necessary personnel changes, salary payments, and other personnel relations are conducted in accordance with Ukrainian legislation on behalf of the contractor, i.e., Pro HR Services. The service provision process is individual and depends on each specific request. The level of qualification of the borrowed personnel, the period, quantity, is determined by the customer. The provider controls the processes at each stage and bears the costs associated with the search and selection of the required number and qualification level of candidates, as well as registering labor relations in accordance with current legislation. If necessary, Pro HR Services also arranges salary cards and provides the necessary means of production. The organization and management of HR outsourcing processes in Pro HR Services are built using quality control of services and constant customer support. We provide a dedicated project manager whose task is to provide customer support on all arising issues.
Personnel outsourcing begins with the customer’s request. Each company has unique business processes, and there is no standard ready-made solution in each case. Pro HR Services analyzes the client’s needs and develops individual solutions. Various service provision options are discussed in terms of compliance with customer interests, process logistics are formalized, and a team of performers is formed by Pro HR Services. Effective communication processes with the customer are established, the project budget is set, and the transition to the project implementation stage begins.
PRO HR Services is the only provider in Ukraine that offers full business process outsourcing. We provide this service in the following areas:
By working with us, you receive quality service and increase the efficiency of your key business processes. Over the years, our employees have implemented dozens of projects on personnel provision, personnel management, and audits of personnel records for Ukrainian and international business representatives, with staff numbers ranging from 20 employees in the case of foreign representative offices to two or more thousand employees for international brands. Therefore, the role of business process outsourcing cannot be overestimated. Most companies are not prepared to maintain a resource they do not use, and the efficiency of production or business comes to the fore. Therefore, the relevance of attracting specialized providers to perform non-core functions at lower costs will remain for a long time. We see the role of Pro HR Services in providing headcount management services to our customers and removing all routine functions, allowing our customers to focus on their core strengths and be as efficient as possible.